The term Second Hand (or "Pre-Loved") is the generic term and simply means: used .

• A second-hand designer bag has already been owned and used by another person.
• Her age doesn't matter – she can be from last season or already 30 years old.

The term vintage is a special category within the second-hand segment and refers to the age and style of the product:

• A bag is considered vintage if it is generally at least 20 years old.
• It is often typical of a particular era (e.g. the 80s or 90s) and embodies the style, materials and craftsmanship of that time.
• Note: Every vintage bag is second-hand, but not every second-hand bag is vintage.

In summary:
Second-hand is used . Vintage is old, used, and stylistically relevant .

It's quite simple: You get timeless luxury quality at a fair price and do something good for the environment at the same time. Every second-hand designer bag is unique and has a story – often they are limited edition models that are no longer available.

High-quality designer pieces are built to last and retain their value. With us, you're guaranteed authentic bags, carefully inspected, so you can make your dream of owning a Chanel, Hermès, or Louis Vuitton a reality – without paying the full retail price.

Sustainable luxury that's worth it.

With us, you get a lifetime guarantee of authenticity! We know how important originality is. That's why we guarantee the authenticity of all our designer bags for life.

Our security is based on two pillars:

1. Expert inspection: Each individual bag is carefully inspected by our certified experts according to the strictest criteria to guarantee 100% authenticity.
2. Unique Certificate: You will also receive a unique certificate of authenticity specifically linked to your bag. This is your personal, tamper-proof proof and irrevocable guarantee of authenticity.

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This is our condition assessment:

5 hearts. This item is new!

4.5 hearts. Like new condition.

4 hearts. Item is almost like new, has slight signs of wear.

3.5 hearts. Item shows significant signs of wear.

3 hearts. Item has minor defects.

For quality reasons, we do not offer any products with a rating below 3 hearts for sale.

Every bag with a merchandise value of €100 or more comes with a dust bag – either from the original product (if available) or from us. You can see exactly what's included in the respective product description. An invoice from us is, of course, always included.

All bags are carefully inspected and prepared before being sold. Depending on their condition, they are professionally cleaned or refurbished to ensure you receive your designer bag in the best possible condition. Any signs of wear are clearly documented in the product description and photos.

Yes, absolutely. Every bag is checked for authenticity by our experts and comes with a certificate of authenticity. We also include all original authenticity tags, if they are still present – ​​you can see this in the respective product description.

That won't happen – but if it does, you're protected by our lifetime authenticity guarantee. Should a bag unexpectedly turn out to be a fake, we will of course take it back and refund you the full purchase price.

Fast & Free Shipping with no minimum order value! Free 3-5 day delivery service with tracking via DHL in Germany and Europe.

Yes, we offer fast & free shipping on orders over a certain amount.

€100.00 in Germany

€200.00 in Europe,

€500.00 International.

Our shipping is handled via DHL and is always insured and includes a tracking number.

You can return the bag to us within 14 days. The return shipping costs are to be borne by the buyer.

Returns accepted only in original condition.

Goods can only be returned with our attached label; please do not remove it if you wish to return the item.

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We ship exclusively with DHL – always fully insured for the entire value of the goods and with a tracking number. As a customer, you are therefore completely protected from shipping to delivery.

As soon as the packages have been delivered to our shipping service provider, we will send you a shipping confirmation with your tracking number by email.

It's a shame that you are not satisfied with your item. Of course, in this case you can send the item back to us.

Please send returns only to the following address:

9ine Life GmbH

Winterstrasse 6

82008 Unterhaching

The goods must be returned within 14 days of receipt.

The shipping costs are to be borne by you.

Goods can only be returned with our label attached, please do not remove it if you wish to return it.

Returns only in original condition.

When returning shoes, the shoe box must be packed separately, otherwise there will be no return.

Our processing time is usually no more than 3 working days.

Attention: Personal shopping items cannot be exchanged!

The refund is usually made within 2-3 working days after the return has been processed. Depending on the payment method and credit institution, this may be delayed. The repayment will be made using the same payment method.

As soon as you order something, you will automatically receive an order confirmation by email. Please also check your SPAM folder.

If you have changed your mind, just write us an email and we will find a solution. The order can only be canceled before shipping!

Otherwise, after receiving the goods, you can send them back to us. Further information can be found under Returns.

Unfortunately, it is not possible to reserve the items.

-Paypal

- Klarna

-Apple Pay

- Credit card

- VISA

- Transfer

1. Write to us conveniently via WhatsApp which item you would like to have.

2. Send us pictures, tell us more about the item & your budget.

3. We will inform you as soon as we have found the item you want.

4. Please reply promptly if you want this item.

5. The purchase only takes place after receipt of payment.

6. As soon as we receive the item, you will be notified.

7. Of course, you will receive a shipping confirmation including tracking number by email/Whatsapp when you deliver the package to the shipping service provider.